Welcome to Moyea PPT Support Center.
Here you can get technical support for any issue you experience using our product. Your comment and suggestion are highly appreciated. Your problem will be solved within 48 hours.

Direct Communication
  • General Support
  • Retrieve Keycode
  • Product FAQ

If you have any question or problem about our products, follow the steps below:

Make sure you are using the latest version.
Please read the FAQ before asking for the technical support.
Contact us, if your problem can not be solved yet. We will reply as soon as possible.

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If you haven't received the registration information email or have lost the registration code, you can retrieve it by providing either the email address that was used at the time of order or the order ID. After submission, your registration code will soon be sent to you via email.

If you can neither find the email address nor the order ID or fail to register due to hardware upgrades or OS reinstallation, please contact us via support@dvd-ppt-slideshow.com.


If you still cannot find the answer or have other questions, please send an email to: support@dvd-ppt-slideshow.com with your order ID (if you have purchased our software), program version, the OS of your computer, detailed description of the problem you encountered. What’s more, the screenshots about the settings for conversion is also helpful for us to figure the problem out.