Support Center - Order Help

Here you can find answers to questions about purchase and registration

• Does the software support Mac OS X or Windows 7?
• How to remove the logo in the middle of the image?
• What will I get, if I purchase the software?
• Can I get a CD for storage?
• Will the updates be free of charge, if I have purchased the software?
• I will install it on my PC, but soon I'll purchase a new laptop. Must I purchase two licenses?
• What is your refund policy?

• What are the ways available for me to purchase the software?
• I want to pay via credit card online, but what does Card Security Code mean?
• What kinds of currency do you accept?
• I notice that there is an item named "Registration Backup Service" below the software, must I pay for it?
• What is PayPal?
• What should I do if I want to pay via PayPal?
• I purchased your software via wire transfer, but I still have received no email from you.
• I just ordered the product, but received an error stating that my order cannot be automatically processed at the moment and will be manually processed. What should I do?
• I was in the process of ordering had not input my credit card info and lost my server. I went back to the main page to try to order and this time I did input my info with Credit card, hit submit and it tells me error and that the software had already been ordered. Did I order it or not? Can you please tell me if I have purchased?
• I can't find the registration code/serial number in the order confirmation email. Can you send me the key code again?

• I have purchased the software but there's no email from you.
• I bought this, but now it is telling me that the download link is corrupt/invalid. How do I get this running?
• I receive the email, but I can't find the Retail version anywhere.
• I can't find the registration code/serial number. The key code/serial number is blank in the previous email. Can you send me the key code?

• I get an error stating "The setup files are corrupted. Pleas obtain a new copy of the program." when I try to install the full version.
• When I am installing the retail version, a message pops up asking me if I want to install the program to the same folder.
• Error "Setup files are corrupted", how can I do?
• I encountered an error message "RegOpenEx failed;code
• I have purchased Moyea PPT to DVD Burner, but I can't upgrade to the latest version.
• Access is denied" when trying to install the software. What's up?

• I just purchased the software, but when I enter the code, it keeps saying "Invalid registration code".
• I checked my credit card and found that I was charged more than the price advertised.
• I lost my registration code to unlock the program.
• I want to change the registered email address.